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- Title
A Study on the Occupational Stress among Selected Female Bank Employees Working in the Middle Level Hierarchy Cadre of Indian Bank (Public Sector) and ICICI (Private Sector) in the Southern Malabar region of Kerala State, India.
- Authors
Umesh. U.
- Abstract
Stress has become an integral part of everyday life. Competing stressful situations in the workplace is a common incidence for all employees especially for the female counterpart. Stress from any source may affect an employee's well-being and their performance at work. This paper helps to explore the Occupational Stress among Selected Female Bank Employees working in the middle level hierarchy cadre of Indian Bank (Public Sector) and ICICI (Private Sector) in the southern Malabar region of Kerala State, India. For this purpose, 30 female employees from different branches of Indian Bank (Public Sector) in the southern Malabar region and 30 female employees from different branches of ICICI Bank (Private Sector) in the southern Malabar region were selected exclusively working in the middle level hierarchy cadre like as Officers, Assistant Managers etc. The Occupational Stress Index developed by Srivastava and Sing (1983) was used to assess the level of occupational stress among the female bank employees. Interview schedule was adopted to collect the primary data from the female employees. After the information technology revolution, the banking sector had under gone rapid and striking changes like CORE banking system, introduction of NEFT, RTGS, SWIFT etc., and the LPG (Liberalization, Privatization, Globalization) impact, increased competition due to the entrance of new generation private banks and introduction of new technologies. Due to these changes, the female employees in the banking sector are experiencing a higher level of stress as they are supposed to do double role, play double character, one in profession life and another in personal life! Unpredictable economy, pressure to maintain profitability and increased responsibilities are main causes of stress. Different variables like job design, physical environment, role ambiguity, interpersonal relationship of female employees, authority and power, role overload and social support are discussed in this study. The study will be useful to draw policy changes in the related field.
- Subjects
JOB stress; EMPLOYEE well-being; INDIAN Bank (Company); ICICI Bank Ltd.; STRESS management; WOMEN bank employees; PSYCHOLOGY
- Publication
International Journal of Recent Advances in Organizational Behaviour & Decision Sciences, 2016, Vol 2, Issue 3, p809
- ISSN
2311-3197
- Publication type
Article