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- Title
Designing Organisational Management Frameworks to Empower Episodic Volunteering.
- Authors
Dunn, Jeff; Scuffham, Paul; Hyde, Melissa K.; Stein, Kevin; Zajdlewicz, Leah; Savage, Anne; Heneka, Nicole; Ng, Shu-Kay; Chambers, Suzanne K.
- Abstract
Volunteers are a critical operational resource for not-for-profit organisations in the health and welfare sector. However, trends towards episodic volunteering may be a source of disruption. This study examined contemporary management beliefs and practices about episodic volunteers in the sector. A cross-sectional online survey with 186 managers and coordinators of episodic volunteers across North America and the Asia Pacific examined organisational values and beliefs about volunteers; perceived benefits and challenges of working with episodic volunteers; volunteering management. Episodic volunteers were highly beneficial to organisational profile, mission, service profile, and cost savings. Challenges include matching recruitment to workplace and skill needs; lack of paid staff to supervise and train volunteers and inadequate administrative support. There is a disjunct between the perceived value provided to the not-for-profit sector by episodic volunteers and the extent to which episodic volunteering is supported through organisational training and management practices.
- Subjects
NORTH America; PACIFIC Area; VOLUNTEER service; TRAINING of volunteers; VOLUNTEERS; PERCEIVED benefit; NONPROFIT sector
- Publication
Voluntas: International Journal of Voluntary & Nonprofit Organizations, 2022, Vol 33, Issue 2, p217
- ISSN
0957-8765
- Publication type
Article
- DOI
10.1007/s11266-020-00226-5