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- Title
本澳某醫院醫護人員的職場暴力現況分析.
- Authors
楊虹榕; 黃淑華; 郭燕群; 黃家駒; 鍾少鳳; 伍慧兒
- Abstract
Aims: To investigate the prevalence of workplace violence against doctors and nurses in Macau. Methods: This study is a cross-sectional descriptive survey. Convenience sampling was adopted to select full-time doctors and nurses from one of the largest hospitals in Macau in the month of June in 2014. The Chinese version of "Workplace Violence in the Health Sector Country Case Studies Research Instruments Survey Questionnaire" which was originally developed by International Labor Office, International Council of Nurses, World Health Organization and Public Services International was used for the investigation. 853 questionnaires were distributed, 672(78.8%) questionnaire are returned and valid. Results: In July 2013 to June 2014, 13% of the respondents experienced physical violence in the workplace, 56.8%, 32.1%, 8.2% and 5.5% of the respondents experienced verbal abuse, intimidate/nuisance, sexual harassment and other harassment respectively. The main source of violence is from the patient and the family. Factors like female, age 20 to 29, working at intensive care unit or emergency department and nurse identity are identified to be significant risks for workplace violence. Conclusion: Verbal violence could be the most prevalent form of workplace violence against doctors and nurses in Macau. Take the risk factors of workplace violence identified in the healthcare setting, it is suggested to provide training to frontline and administrative healthcare professionals to prevent, detect and manage workplace violence, particularly to less working experienced and female doctors and nurses. It is prominent to improve the protocol of workplace violence prevention and management, so as to create a positive practice environment.
- Subjects
MACAU (China : Special Administrative Region); INVECTIVE; RESEARCH methodology; NURSES; PHYSICIANS; STATISTICAL sampling; SEXUAL harassment; VIOLENCE in the workplace; DISEASE prevalence; CROSS-sectional method
- Publication
Macau Journal of Nursing, 2015, Vol 14, Issue 2, p16
- ISSN
1681-1534
- Publication type
Article