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- Title
Confronting the Tension Between Learning and Performance.
- Authors
EDMONDSON, AMY C.; SINGER, SARA J.
- Abstract
Although we may prefer to believe differently, not all learning leads to improved performance. Learning and performance can be at odds in several ways. Notably, when organizations engage in a new learning challenge, performance often suffers, or appears to suffer, in the short term. Moreover, by revealing and analyzing their failures and mistakes - a critical aspect of learning - work groups may appear to be performing less well than they would otherwise. Organizations can at least partly address these challenges through leaders who create a climate of psychological safety and promote inquiry. Leadership is thus essential to foster the mindset, group behaviors, and organizational investments needed to promote today's learning and invest in tomorrow's performance
- Subjects
ORGANIZATIONAL learning; ORGANIZATIONAL performance; TEAMS in the workplace; LEADERSHIP; INVESTMENTS
- Publication
Reflections, 2012, Vol 11, Issue 4, p34
- ISSN
1524-1734
- Publication type
Article