Back to matchesWe found a matchYour institution may have access to this item. Find your institution then sign in to continue.TitleBehavior of Internal Customer in Family Business: Strategies and Actions for Improving Their Satisfaction.AuthorsGutiérrez-Broncano, Santiago; Jiménez-Estévez, Pedro; Zabala-Baños, María del CarmenSubjectsFAMILY-owned business enterprises; IN-house services (Business); CUSTOMER satisfaction; COMPETITIVE advantage in business; PERSONNEL management; QUALITY of service; STRATEGIC planningPublicationFrontiers in Psychology, 2017, p1ISSN1664-1078Publication typeArticleDOI10.3389/fpsyg.2017.01266