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- Title
PENGARUH FAKTOR PEKERJAAN TERHADAP PRESENTEEISM DAN KEPUASAN KERJA.
- Authors
Mahfuz, Sarah; Sulaiman, Wan Shahrazad Wan; Omar, Fatimah; Zamani, Zainah Ahmad
- Abstract
Presenteeism is a phenomenon when a worker comes to work while being sick. Presenteeism has become an issue in organizations because of its consequences on organizational productivity and employees' well-being. The purpose of this study was to investigate the association between job factors, presenteeism, and job satisfaction. Additionally, this study also examined the mediating role of presenteeism in the relationship between job factors and job satisfaction. In this study, the job factors that were examined were job control, job demand, social support, and job insecurity. Based on a cross sectional design, the study recruited 663 public service officers from six departments/ministries located in Putrajaya. The data were gathered from a set of questionnaires namely Job Content Questionnaire, Job Insecurity Scale, Stanford Presenteeism Scale, and Index of Job Satisfaction. The results demonstrated that all job factors, namely job control, job demand, social support, and job insecurity contributed significantly towards job satisfaction. Next, on the investigation of job factors' influence on presenteeism, only job demand did not influence presenteeism. Results also indicated that presenteeism has an influence on job satisfaction. Regarding the mediating role of presenteeism, bootstrapping analysis revealed that presenteeism mediated the relationship between job control, social support, and job insecurity towards job satisfaction. Findings of this study provided an insight on the relationship between job factors, presenteeism, and job satisfaction in the context of public service in Malaysia.
- Publication
e-BANGI Journal, 2017, Vol 12, p1
- ISSN
1985-3505
- Publication type
Article