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- Title
病人報告醫院品質的問卷發展與信效度分析.
- Authors
蔡雅芳; 陳啟禎; 鄭守夏
- Abstract
Objectives: Since the 1990s, patient rights have garnered an increasing amount of attention from health-care providers. Assessments of health quality, which were traditionally conducted from the perspective of health-care providers, have gradually become more focused on the perspectives of patients. The current study developed a measurement tool specifically designed for evaluating inpatient experiences in Taiwan. Methods: Data were collected using various survey methods, with 11,202 valid questionnaire responses obtained. The selection of questionnaire items involved item analysis, reliability assessments, exploratory factor analysis, and confirmation of the questionnaire validity through confirmatory factor analysis. Results: In all, 23 questionnaire items focusing on inpatient experiences were selected, with these items spanning 6 dimensions, namely, physician care, nursing care, interaction with professionals, respect and mental support, hospital environment, and discharge plan. The Cronbach’s alpha values for each dimension ranged from 0.69 to 0.88, indicating acceptable reliability. The results of the confirmatory factor analysis revealed the data to have a good fit, affirming the strong discriminant validity of the inpatient experience dimensions. Conclusions: The questionnaire developed in this study exhibited satisfactory reliability and validity. This instrument may assist Taiwanese hospitals and health authorities in understanding patient experiences and in improving the quality of health care.
- Publication
Taiwan Journal of Publich Health / Taiwan Gong Gong Wei Sheng Za Zhi, 2023, Vol 42, Issue 6, p678
- ISSN
1023-2141
- Publication type
Article
- DOI
10.6288/TJPH.202312_42(6).112032