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- Title
Análisis del teletrabajo en las agencias de viajes turísticas en Cartagena, Colombia.
- Authors
Morelos-Gómez, José; Lora-Guzmán, Harold-Steve
- Abstract
This research article analyzes the relevance of teleworking in travel agencies in the city of Cartagena, Co- lombia. The type of research undertaken was descriptive-analytical and a structured instrument was designed in situ, which was applied to the managers and administrators of 26 travel agencies in the tourism sector for- mally registered in the Cartagena Chamber of Commerce. As a result, it was identified that teleworking as a work alternative represents a promising future, because 58% of companies agree to implement this work alter- native, being aware of all the contributions in administrative performance, increased productivity, motivation, and disposition of the collaborators. It is concluded that 96% of travel agencies use ICTs as an important tool to increase sales and only 4% do not use them, which favors the implementation of teleworking in this sector.
- Subjects
CARTAGENA (Spain); TRAVEL agents; TELECOMMUTING; TOURISM; BOARDS of trade; EXECUTIVES; EMPLOYEE motivation
- Publication
Saber, Ciencia y Libertas, 2021, Vol 16, Issue 1, p116
- ISSN
1794-7154
- Publication type
Article
- DOI
10.18041/2382-3240/saber.2021v16n1.7522