We found a match
Your institution may have access to this item. Find your institution then sign in to continue.
- Title
Konaklama İşletmelerinde Çalışan Yöneticilerin Bakım Yönetimi Uygulamalarına Bakışı: Denizli'de Faaliyet Gösteren Konaklama İşletmeleri Örneği.
- Authors
Öztürk, Hande Mutlu; Meran, Cemal
- Abstract
The maintenance are defined as all activities which repair, renovation, inspection, etc. so that a system can perform its functions at desired level. The means of system that may be any machine or equipment from the simplest to the most complex in a factory, as well as a hospital's electricity, water, oxygen, heatingventilation etc. system or heating-cooling in a hotel, electricity, water, door locking system, pool etc. The maintenance applications in the hotels are very important in terms of ensuring customer satisfaction, reducing security and operating expenses. It is very important to manage maintenance applications with a management understanding. The purpose of this research is to determine the maintenance views of the unit managers who work in the hotel businesses and who are responsible for maintenance, determining which of the more common maintenance methods of care such as predictive, periodical, break down, to investigate the maintenance management practices and to determine the obstacles in the implementation of these applications in the hotel managment. The universe of the research is composed of managers with 3, 4, 5 star hotels and boutique accommodation businesses in Denizli. In the study, it was observed that the subject that the participants attach great importance to was maintenance and monitoring activities. The biggest obstacle in maintenance management was found to be the inefficient inventory system and the problem of materials and spare parts encountered.
- Subjects
DENIZLI Ili (Turkey); SPARE parts; CUSTOMER satisfaction; OPERATING costs; BOUTIQUE hotels; MAINTENANCE equipment; FACTORY equipment
- Publication
Engineer & the Machinery Magazine / Mühendis ve Makina, 2020, Vol 61, Issue 700, p208
- ISSN
1300-3402
- Publication type
Article
- DOI
10.46399/muhendismakina.780762