We found a match
Your institution may have access to this item. Find your institution then sign in to continue.
- Title
A Decade of Patient Satisfaction Survey Results.
- Authors
Spahr, Robert; Gerdes, John; Hutchison, Randall
- Abstract
The article discusses the survey conducted by Geisinger Health System (GHS) to measure patient's satisfaction in Danville, Pennsylvania. It notes that the team has offered various categories of questions to patients including access, interactions with the front desk personnel and the facility. In addition, a series of questions that relates to interaction between the physician and the patient were also presented. As a result, most patients are generally well- satisfied with the physicians who provide their own care.
- Subjects
DANVILLE (Pa.); PENNSYLVANIA; SURVEYS; GEISINGER Health System (Company); PATIENT satisfaction; PATIENT-professional relations; MEDICAL quality control; PATIENTS; HEALTH outcome assessment
- Publication
Physician Executive, 2007, Vol 33, Issue 5, p6
- ISSN
0898-2759
- Publication type
Article