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- Title
IMPORTANCE OF MOTIVATION AND DEMOTIVATION FACTORS IN THE PERFORMANCE OF EMPLOYEES AND MANAGERS IN SME.
- Authors
Dauti, Merita Begolli; Dauti, Rron; Krasniqi, Musa
- Abstract
Employee motivation helps enterprise survival, as people in the enterprise play a very important role and are the main source of an organization. Motivated employees are more productive, while when employees are demotivated their performance drops, and consequently the performance of the company in general. Employees' needs differ from each other as they are driven by different motivating factors, therefore identifying employee needs and the factors that really motivate them is the primary task of managers to maximize organizational performance. For enterprises to be effective and have a continuous increase in profit, employees are required to be engaged in achieving the goals of the organization. In order to orient the employees in the desired direction, a stimulus or incentive system must be created. Employees will realize the objectives and visions of the company, only if the realization of these objectives will lead to the reward of their work. This study aims to identify and analyze the importance of motivating and demotivating factors based on the perception of employees and managers on the degree of importance of these factors in SMEs in Kosovo. Data were collected using a questionnaire addressed to 230 employees and 25 managers. The feedback from the respondents had been analysed using the RII test - Relative importance index, which enables to rank the most important factors based on the answers of the respondents. In addition, this study is important for entrepreneurs and SME managers, knowing that based on the identification of motivating and demotivating factors from the two groups taken in the study and the findings of this study, it can be contributed to the application of different methods of motivation of employees in SMEs in Kosovo. From the results achieved in this paper, it is recommended to pay attention to the factors which are ranked as the most important by the perception of the two groups taken in the study.
- Subjects
KOSOVO (Republic); EMPLOYEE motivation; EMPLOYEES; PERSONALITY &; motivation; REALIZATION (Linguistics)
- Publication
Knowledge: International Journal, 2020, Vol 42, Issue 1, p103
- ISSN
2545-4439
- Publication type
Article