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- Title
Strategies used by nursing technicians to face the occupational suffering in an emergency unit.
- Authors
Bassalobre Garcia, Alessandra; Fernandez Lourenço Haddad, Maria do Carmo; Gomes Dellaroza, Mara Solange; Rossi Rocha, Fernanda Ludmilla; de Souza Cavalcante Pissinati, Paloma
- Abstract
Objective: to understand the strategies used by nursing technicians in order to face the occupational suffering in an emergency room. Methods: qualitative study carried out in an emergency room of a high complexity hospital. Data were collected through semi-structured interviews with 12 nursing technicians. The analysis relied on content analysis procedures. Results: respondents revealed as individual strategies to face suffering: try not to get involved with the patient; separation between professional and personal life; and spirituality/ religion as support for coping. The collective strategies described by respondents included: action planning for unexpected events in this unit; creating a supportive environment; and attempt to obtain recognition of headship. Conclusion: individual and collective strategies were used consciously by workers and should be encouraged by managers to face the occupational suffering.
- Subjects
STRATEGIC planning; ADAPTABILITY (Personality); PSYCHOLOGICAL burnout; CONTENT analysis; EMERGENCY management; EMERGENCY medical services; INTERVIEWING; RESEARCH methodology; NURSES; NURSES' aides; HEALTH outcome assessment; TEAM nursing
- Publication
Rev Rene, 2016, Vol 17, Issue 2, p285
- ISSN
1517-3852
- Publication type
Article
- DOI
10.15253/2175-6783.2016000200017