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- Title
Agente Comunitário de Saúde: estratégias e consequências da sua rede de relações e interações.
- Authors
de Melo Lanzoni, Gabriela Marcellino; Cechinel, Caroline; Schlindwein Meirelles, Betina Hörner
- Abstract
This study aimed to identify the strategies used by Community Health Agents on their relationships network and interactions to improve health care and its impact on a health center. The Grounded Theory was used as a methodological reference. Seventeen participants were interviewed between February and April 2009, among professionals and users of a health center in a city from southern Brazil. Freedom of communication, being the bond and promoting a connection between the community and the professionals were identified as strategies to strengthen the network of relationships and interactions of the Community Health Agents, creating as consequences good relationships between the staff and users and facilitating access to the health unit. One concludes that the Community Agent is a tool in the bond formation with significant potential to facilitate access to the services offered in Primary Health Care, starting from a complex web of relationships and interactions.
- Subjects
BRAZIL; MEDICAL personnel; ATTITUDE (Psychology); COMMUNICATION; COMMUNITY health services; DENTISTS; GROUNDED theory; INTERVIEWING; RESEARCH methodology; PATIENT-professional relations; METROPOLITAN areas; NURSES; PHYSICIANS; PRIMARY health care; TEAMS in the workplace; OCCUPATIONAL roles; THEMATIC analysis
- Publication
Rev Rene, 2014, Vol 15, Issue 1, p123
- ISSN
1517-3852
- Publication type
Article
- DOI
10.15253/2175-6783.2014000100016