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- Title
The tourism industry and the risk of "the year 2038 problem": Long‐term thinking and the illogical cycle of ICT risk management.
- Authors
Ram, Yael; Hall, C. Michael
- Abstract
Issues of sustainability, resilience, and risk management are linked to how the tourism industry and researchers respond to future ICT risk, known as "the year 2038 problem" (Y2K38). The tourism industry coped with similar but smaller risk, the Y2K "millennium bug" but lessons have not been learned. The paper presents an account of the lack of preparedness to ICT bugs and concludes that a cycle of ICT risk management does not always lead to policy actions. The work suggests a proactive approach for addressing potential ICT risks and presents the main steps for coping with Y2K38 and potentially other risks.
- Subjects
TOURISM; SUSTAINABILITY; RISK management in business; INFORMATION &; communication technologies; YEAR 2000 date conversion (Computer systems); COMPUTER system conversion
- Publication
International Journal of Tourism Research, 2022, Vol 24, Issue 3, p501
- ISSN
1099-2340
- Publication type
Article
- DOI
10.1002/jtr.2517