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- Title
Patient safety culture in the maternal-child area of a university hospital.
- Authors
Pedroni, Vitoria Sandri; Gouveia, Helga Geremia; Becker Vieira, Letícia; Wegner, Wiliam; de Souza Oliveira, Adriana Catarina; Cruz dos Santos, Maxuel; Delazeri Carlotto, Franciela
- Abstract
Objective: To describe the safety culture of the patient from the perspective of nurses and physicians working in the maternal-child area. Method: A cross-sectional study conducted from January to September 2018 with 41 professionals of the Obstetrics Center and obstetric hospitalization of a university hospital in the south of the country. The Hospital Survey on Patient Safety Culture was used, with 12 dimensions of the safety culture, measured by means of a general score (0 to 10) and of positive answer percentages to assess strengths and weaknesses. Results: The action of supervisors/bosses can be considered a strength of patient safety, with 78.2% of positive answers; already regarding communication, it was considered a fragility, punctuating 13.24%. The general safety grade of the patient assigned to the work's unit was very good, in a confidence interval of 95%. Conclusion: With the identification of the strengths and weaknesses of patient safety, it is possible to plan improvement actions. We emphasize that the non-punitive approach is essential.
- Subjects
BRAZIL; ACADEMIC medical centers; ATTITUDE (Psychology); CHILD health services; COMMUNICATION; CONFIDENCE intervals; CORPORATE culture; MATERNAL health services; RESEARCH methodology; MEDICAL quality control; MEDICAL personnel; PSYCHOLOGY of nurses; PATIENT safety; PSYCHOLOGY of physicians; SUPERVISION of employees; EMPLOYEES' workload; QUANTITATIVE research; CROSS-sectional method; DESCRIPTIVE statistics
- Publication
Revista Gaucha de Enfermagem, 2020, Vol 41, p1
- ISSN
0102-6933
- Publication type
Article
- DOI
10.1590/1983-1447.2020.20190171