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- Title
Analysis of the process of implementing the patient care service with COVID-19.
- Authors
White, Odilon Adolfo; Melo Tavares, Claudia Mara
- Abstract
The COVID-19 pandemic has demanded enormous effort from hospital managers, challenging them to act and think about care flows in a timely manner while adopting safe care strategies. Objective: To analyze the planning and implementation process of a patient care service with COVID-19 in a university hospital, through the experience of daily management. Method: This is a systematic experience report on the care implementation and treatment flow process in a university hospital of people affected by COVID-19. The experience was recorded in a field diary, and the narratives were submitted to content analysis. Results: the analysis of the narratives lead to the organization of data in the following categories: need for professional safety, training, empathy and participatory management. Conclusion: It is important to use work processes and Continuing Health Education as tools for guiding care to COVID-19 patients. Clinical reasoning, interdisciplinary work and decision-making in a participatory manner allowed the proper care implementation, despite the team's fear of the challenges caused by the pandemic.
- Subjects
BRAZIL; ACADEMIC medical centers; INDUSTRIAL safety; MEDICAL care; PATIENTS; HUMAN services programs; WORKFLOW; DIARY (Literary form); CONTINUING education; DECISION making; CONTENT analysis; COVID-19 pandemic; MEDICAL logic
- Publication
Online Brazilian Journal of Nursing, 2020, Vol 19, Issue 3, p1
- ISSN
1676-4285
- Publication type
Article