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- Title
THE HUMAN SERVICES MANAGEMENT TASK: A TIME ALLOCATION STUDY.
- Authors
Files, Laurel A.
- Abstract
The article presents a study, which is to determine how the managers of three types of community human services agencies distributed their time among the managerial functions of the organization. One hypothesis was that the characteristics of public, not-for-profit human services organizations create demands which lead to patterns of managerial behavior distinct from those of managers in business organizations. These characteristics include a turbulent environment, multiple constituencies and thus often ambiguous or conflicting goals, disparate sources of revenue, an indeterminate production function, and significant dependence upon professional staff. This implication, in turn, may mean that many of the schools and programs training human services managers will have to rethink curricula, and executive development programs wilt have to develop new thrusts and/or strengthen components which are now insufficiently emphasized. Simultaneously, human services practitioners must be sensitive to their own special needs, as well as to the rapidly changing needs of their organizations, so as better to prepare themselves for the future.
- Subjects
EXECUTIVES; HUMAN services; PRODUCTION functions (Economic theory); NONPROFIT organizations; REVENUE; EMPLOYEES
- Publication
Public Administration Review, 1981, Vol 41, Issue 6, p686
- ISSN
0033-3352
- Publication type
Article
- DOI
10.2307/975747