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- Title
Managing Diversity: Interpretation and Enactment in a Health Care Setting.
- Authors
Irizarry, Cynthia; Gallant, Linda
- Abstract
As the United States workforce becomes increasingly diverse, many organizations have attempted to raise awareness and sensitivity to cultural group issues. Diversity management programs combine Equal Employment Opportunity and Affirmative Action with internal organizational initiatives such as diversity sensitivity training. These diversity management policies and initiatives may be interpreted and enacted in various ways. This exploratory study was designed to investigate how managers interpreted the meaning of diversity management and enacted EEO/AA laws and diversity initiatives in a hospital in the process of evaluating its diversity programming. Using a grounded theory approach, in-depth interviews with clinical and non-clinical managers were conducted. Several themes emerged, including professional differences in the legal and social understanding of diversity, the nature of managerial uncertainty, and the significance of formal and informal resources when managing diversity.
- Subjects
UNITED States; LABOR supply; DEMOGRAPHY; MANAGEMENT; AFFIRMATIVE action programs; EMPLOYMENT; EQUALITY; EMPLOYEE selection; DIVERSITY in the workplace
- Publication
Qualitative Research Reports in Communication, 2006, Vol 7, Issue 1, p43
- ISSN
1745-9435
- Publication type
Article
- DOI
10.1080/17459430600964901