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- Title
Uniformity of Policy Interpretation Among Managers in the Utility Industry.
- Authors
Shaak, Philip C.; Schwartz, Milton M.
- Abstract
Seven levels of management from five electric utility companies rated eight cases involving infraction of rules by hourly workers on a disciplinary action scale. Higher level managers rated the cases more severely and cases involving safety violations were judged most severely by all managers. Among several demographic and structural variables examined, only number of managerial levels was associated with company differences in ratings.
- Subjects
EMPLOYEES; ELECTRIC utility management; EXECUTIVES' attitudes; MIDDLE managers; SUPERVISORS; LABOR discipline; PROBLEM employees; PUBLIC utilities -- Management; PERSONNEL management; SUPERVISION of employees; INDUSTRIAL safety
- Publication
Academy of Management Journal, 1973, Vol 16, Issue 1, p77
- ISSN
0001-4273
- Publication type
Article
- DOI
10.2307/255044