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- Title
Understanding Digital Banking Adoption During Post-Coronavirus Pandemic: An Integration of Technology Readiness and Technology Acceptance Model.
- Authors
Musyaffi, Ayatulloh Michael; Johari, Razana Juhaida; Rosnidah, Ida; Respati, Dwi Kismayanti; Wolor, Christian Wiradendi; Yusuf, Muhammad
- Abstract
Digital banking can make banking transactions easier in daily life. However, the presence of technology does not seem to be welcomed. This is due to the unpreparedness of technology for digital banking technology. The target respondents are millennial generation users in Indonesia who use digital banking services during post-corona virus. The sample selection using random sampling with 422 respondents. The data analyses were performed using SEM-PLS. The results show that Optimism, Discomfort, and Insecurity affect the acceptance of digital banking based on perceived ease of use and usefulness. However, Innovativeness has no connection on perceived usefulness. This is because post-covid conditions, the most important thing is how digital banking can support survival. They also argue that digital banking can make it easier and useful for daily life, especially in payment features connected.
- Subjects
INDONESIA; ONLINE banking; TECHNOLOGY Acceptance Model; COVID-19; PREPAREDNESS; PANDEMICS
- Publication
TEM Journal, 2022, Vol 11, Issue 2, p683
- ISSN
2217-8309
- Publication type
Article
- DOI
10.18421/TEM112-23