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- Title
O Dark Side da Digitalização na Era do Capitalismo de Vigilância: Um estudo dos Termos de Consentimento da Uber à Luz da Legislação Brasileira.
- Authors
Pinheiro Marques Vianna, Fernando Ressetti; Vianna, Juliana; Kanashiro Meneghetti, Francis
- Abstract
Research Objective: We analyzed the types of misconduct that make up the terms of consent of a digitized organization, in the era of surveillance capitalism, and the conduct of the State concerning such practices. Theoretical framework: The article is developed from a critical perspective supported by organizations' dark side theories and surveillance capitalism. Such an option is justified by the cause-and-effect relationship between so-called surveillance capitalism and practices characterized as misconduct by organizations' dark-side theory. Methodology: The document analysis method was adopted, through which we analyzed the content of Uber's consent terms and Laws No. 12,965 of 2014 ("Marco Civil da Internet") and No. 13,709 of 2018 ("General Protection of Data Law"). Results: It was found that Uber's consent terms conflict with the laws in more than seventy points and obscure data expropriation practices, characterizing the organization's misconduct. The legislation created to protect the user and his data is systematically extended, protecting organizations from surveillance capitalism and leaving users vulnerable. Originality: The article expands the studies on digitalization, which usually analyze it as a technological advance or a form of precarious work, in functionalist or critical perspectives, respectively. Thus, we analyze digitalization to organize user data expropriation to guarantee financial results and power for organizations. Theoretical and practical contributions: The main theoretical contribution of this work rests on the advancement of dark side of organizations theory and its relationship with the concept of surveillance capitalism and the role of the State in the digitalized world. Regarding practical contributions, we believe that in a digitalized society, attention to the operationalization of platform organizations is an emergency, as is the demand for the State to act as the main actor in the regulation of relations between platforms and users.
- Subjects
UBER Technologies Inc.; DATA protection laws; FRAUD in science; STATE capitalism; CONFLICT of laws; ORGANIZATIONAL sociology; DIGITAL technology
- Publication
Journal Public Administration & Social Management / Administração Pública e Gestão Social, 2021, Vol 13, Issue 4, p66
- ISSN
2175-5787
- Publication type
Article