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- Title
SENTIMENT ANALYSIS AND TOPIC MODELLING ON TRIPADVISOR REVIEWS AND RATINGS OF RESTAURANTS.
- Authors
Ioana-Andreea, Gîfu; Ioana, Popa Maria
- Abstract
In today's digital age, the online reviews and ratings that people often provide on travel websites such as TripAdvisor.com help the travel industry promote its products and services and have a constant impact on customer decisions about the places to visit and which hotels or restaurants to prefer. In this paper, we use publicly available datasets containing TripAdvisor reviews and ratings of restaurants in two popular tourist cities (Madrid and Barcelona) to conduct sentiment analysis and topic modeling by means of Natural Language Processing techniques.
- Subjects
SENTIMENT analysis; HOTEL rates; NATURAL language processing; RESTAURANT reviews; TRAVEL websites; DIGITAL technology
- Publication
Young Economists Journal / Revista Tinerilor Economisti, 2023, Vol 20, Issue 41, p26
- ISSN
1583-9982
- Publication type
Article