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- Title
STUDENTS’ EXPERIENCES OF CONFLICT MANAGEMENT WITH TEACHERS IN UNIVERSITIES OF PAKISTAN.
- Authors
Javed, Saba
- Abstract
The present research was qualitative in nature and it aimed to explore the conflict management experiences of students with teachers. Six in-depth interviews were conducted with students of public and private sector universities of Pakistan. The study highlighted the perception of students about their relationship with teachers, nature of conflicts and finally impact of these conflicts on students' academics and their psychological wellbeing. The data were analyzed using Interpretative Phenomenological Analysis (IPA). The major themes reconstructed from participants' interviews were; nature of student teacher relationship, causes of conflicts, semester work as major source of conflict, repercussions of teacher's biasness, outcomes of conflicts and students using strategies to manage conflicts. Despite sharing good relationships with teachers, students of both sector universities shared certain conflicts and expectations towards teachers. However, difference lies in these expectations shared by public and private sector university students. Students of public sector university were more concerned about the unfair and biased attitude of teacher in a class, lack of professional ethics of teacher and poor professional expertise. While private sector university participants had expectation towards teachers that they should be lenient about deadline of assignments and increase the weightage of assignments. In interviews, students while talking about student teacher relationship mentioned that if teachers have some faults then students are not perfect too. These faults on the part of students include to irritate teachers, waiting class to be over and according to one student of private sector students bully teachers. Sources of conflicts have also been identified. Among these sources, students' attitude and violation of professional ethics on part of teacher were identified as main reasons of happening of conflicts. In private universities students have been found having more causal and non-professional attitude, this encompasses excessive use of mobile phone during the lectures and cheating in exams. Violation of professional ethics on part of teachers as source of conflict has been reported by public sector university students. This impact results in students getting hurt, being frustrated and less interested in studies. Students use strategies to deal these conflicts include were avoiding style and effective communication. Moreover, the findings of study will help teachers and students to work on eliminating the sources of conflicts to strengthen their relationship. Teachers must also take active part to resolve these conflicts by involving students and showing concern towards their problems. The study would assist the ministry of education in developing a curriculum which may include the effective ways of handling conflicts for students with teachers in universities.
- Subjects
PAKISTAN; CONFLICT management; UNIVERSITIES &; colleges; TEACHER-student relationships; PSYCHOLOGICAL well-being
- Publication
Knowledge: International Journal, 2019, Vol 31, Issue 1, p321
- ISSN
2545-4439
- Publication type
Article