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- Title
Regionalization Referral System of the Hospital National Health Insurance.
- Authors
Hafsa, Amir Mahmud; Maidin, Alimin; Palutturi, Sukri; Stang
- Abstract
Context: A reference system in Indonesia is not running effectively and efficiently which cause cumulation of patient in advance health facility, with the result that there is utilization of skilled workers and advance equipment unwisely and quality deterioration of health. This matter is needed rationalization of health service more than devolution and decentralization of public services by the government of south Celebes include consolidation of take holder and local institution and also other services centralization. The purpose of this research is analyzing the rationalization of the referral system which integrated to national health assurance in South Celebes seen from several knowledge factors and social community value. This research used qualitative approach of phenomenology design, with analyzing method which used content analysis base on triangulation method, source triangulation and data triangulation. The result is gotten that there was information and communication bias among policy, provider, as a result from receiver variety in social community, made society not obey the rationalization of the referral system. This research can be concluded that understanding and awareness between policy and provider, social security administration is needed to give better health services. Affecting the sustain ability of health service negatively can cause lack of patient satisfaction. Furthermore, lacking of facility in family practice center can increase the high of reference.
- Subjects
INDONESIA; PUBLIC hospitals; NATIONAL health insurance; HOSPITALS; REGIONAL medical programs; HEALTH facilities
- Publication
Indian Journal of Public Health Research & Development, 2020, Vol 11, Issue 3, p1422
- ISSN
0976-0245
- Publication type
Article