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- Title
IS IT ALWAYS RIGHT TO DO THE RIGHT THING?
- Authors
Collins, Marianne K.
- Abstract
Anne O’Donnell, a sales representative for a food service equipment manufacturer, had just successfully demonstrated her firm’s new technology for reheating meals inside the cell block of a maximum security prison. Ed Martin, the institutional food service manager, assured her that a purchase order was forthcoming, since he was satisfied that Anne’s system met his performance and pricing criteria. However, shortly after the demonstration, Ed was contacted by Anne’s competitor, who promised to deliver the same performance and training at a lower price. Ed then inappropriately shared Anne’s proprietary pricing information with the competitor. Anne must decide whether to report Ed’s misconduct to the contracting authority, which could result in disciplinary action up to and including the loss of his job, to try to meet the competitor’s pricing, to walk away from the sale, or to formulate alternative courses of action.
- Subjects
PRODUCT demonstrations; CORRECTIONAL institutions; INSTITUTIONALIZED persons; MARTIN, Ed; CORRECTIONAL foodservice
- Publication
Journal of Critical Incidents, 2012, Vol 5, p40
- ISSN
1943-1872
- Publication type
Article