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- Title
A Feedback Tool to Improve Physician-Medical Assistant Communication.
- Authors
MARTINEZ, MELISSA; BIGNEY, JESSICA; JERNIGAN, JENNIFER
- Abstract
The article discusses the evaluation form developed to improve the relationship between physicians and medical assistants focusing on professionalism, communication and patient care. Topics covered include the methodology in establishing the tool such as conducting meetings, discussing the improvements, and sharing best practices. Also mentioned are the results and the medical assistant shareport card.
- Subjects
EMPLOYEE attitudes; GROUP medical practice; OUTPATIENT services in hospitals; LABOR productivity; MEDICAL assistants; MEETINGS; PATIENT satisfaction; GENERAL practitioners; JOB performance
- Publication
Family Practice Management, 2014, Vol 21, Issue 3, p5
- ISSN
1069-5648
- Publication type
Article