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Title
RELOCATING; A HOSPITAL'S MONEY-BACK GUARANTEE.
Abstract
Reports on ITT Defense Communications and Empire Mutual/Allcity Group's employee relocation strategies and on the money-back guarantee of Columbus Hospital in Chicago, Illinois. ITT Defense's use of an in-house relocation expert to lessen the traumas of moving families from one facility to another; Need for hospital patients to be satisfied with inpatient and outpatient services.