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- Title
Impact of Enterprise Resource Planning (ERP) Implementation Process on Users Performance.
- Authors
Motwani, Bharti; Sharma, Raj Kishore
- Abstract
The purpose of this paper is to investigate the effect of the implementation process of ERP systems on the change in user performance caused by ERP systems.Data was collected from 12 manufacturing organizations and the sample of the study constituted of 202 individuals working in these manufacturing companies. The degree of project success was assessed in terms of 5 components:hardware, software, people, and data and procedure resources. The results revealed that the model shows that the explanatory power for user performance is 23.7 %, which is considered adequate for the studies of this nature in structural equation modeling. For testing the individual hypotheses, a bootstrap re-sampling procedure was conducted and coeffi cients were estimated and the results indicated that hardware and networking resources and software resources used during implementation of ERP systems were associated with the performance of the user.This study provides an empirical, valuable step towards an investigation into the effect of implementation process of ERP systems on the performance of the user. The study throws light on the aspect that if ERP is implemented properly, it will show a positive impact else it will show a negative impact on the performance of the user.
- Subjects
ENTERPRISE resource planning; RESOURCE allocation; INFORMATION technology management; APPLICATION service providers; MANUFACTURING resource planning
- Publication
Anvesha, 2015, Vol 8, Issue 1, p44
- ISSN
0974-5467
- Publication type
Article