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- Title
The role of the capability, opportunity, and motivation of firms for using human resource analytics to monitor employee performance: A multi‐level analysis of the organisational, market, and country context.
- Authors
Bechter, Barbara; Brandl, Bernd; Lehr, Alex
- Abstract
The digitalisation of business processes has led to the availability of (big) data which increasingly allows firms to analyse their workforce using HR analytics. On the basis of a cross‐national multi‐level analysis and a data set that covers more than 20,000 firms in all member states of the European Union we investigate the reasons why some firms make use of human resource (HR) analytics to monitor employee performance while others refrain from doing so. We show that the use of HR analytics depends upon firm characteristics as well as contextual factors. In terms of firm characteristics, we find that firms require the structural and managerial capability to make use of HR analytics. For contextual factors, our findings show that some market factors motivate firms to make use of HR analytics while the institutional, that is, juridico‐political, and cultural environment in which firms are embedded influences firms' opportunities to use HR analytics.
- Subjects
JOB performance; EUROPEAN Union; EMPLOYEE surveillance; HUMAN resources departments; BIG data; BUSINESS enterprises; MOTIVATION (Psychology)
- Publication
New Technology, Work & Employment, 2022, Vol 37, Issue 3, p398
- ISSN
0268-1072
- Publication type
Article
- DOI
10.1111/ntwe.12239