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- Title
The Importance of HRM Practices at the Social Security Services in Lebanon: A Framework for Future Quality Management.
- Authors
Hamdan, Firas Hamdan
- Abstract
In analyzing the impact of HRM practices on employee behavior during a downsizing in the Lebanese SSS, this study highlights the need of QM principles for efficacy and uniformity. HRM practices, or the policies, procedures, and plans used by businesses to manage their personnel, have an effect on worker engagement, motivation, and performance. Despite organizational challenges, HRM processes should be developed and carried out to the highest standards under Quality Management, enabling good results. This study looks at HRM practices such compensation, work-life balance, training and development, and support for leaders. By incorporating ideas of quality management into these procedures, SSSs are able to accomplish business goals and improve worker satisfact ion and productivity. The study discovered that during downsizing in the Lebanese SSS, employee behavior is improved by quality-focused HRM techniques. The study also looks at how employee behavior in Lebanon's SSS is impacted by strategic HRM practices, a crucial organizational resource. In HRM, quality management places a strong emphasis on process optimization and ongoing improvement in order to adapt to shifting organizational needs and outside factors. Because of Lebanon's current economic situation, work burnout is a significant issue for SSS employees. According to the research, there is a mediator between employee behavior and the four HRM techniques that is work tiredness. By upholding strict guidelines for research design, data collection, and statistical analysis, Six Sigma and Total Quality Management can help increase the study's reliability and trustworthiness. In order to ascertain how HRM practices impact employee behavior through job burnout during downsizing, 203 Lebanese SSS employees were given a questionnaire as part of this quantitative study. The analysis thoroughly investigated and validated the hypotheses, highlighting the importance of superior research methods for reliability and validity. Using work burnout as a mediator, the study looked at how HRM methods impact employee behavior in Lebanese SSSs. In order to highlight the significance of HRM practices in maintaining quality standards and encouraging positive employee behavior, particularly during economic downturns like downsizing, the conclusion might restate key quality management concepts. By integrating Quality Management concepts into HRM practices to lessen job fatigue and promote positive employee behavior, Lebanese SSSs may increase resilience and success.
- Subjects
DOWNSIZING of organizations; EMPLOYEE motivation; PERFORMANCE standards; LABOR productivity; JOB satisfaction; WORK-life balance
- Publication
Multi-Knowledge Electronic Comprehensive Journal For Education & Science Publications (MECSJ), 2024, Issue 72, p1
- ISSN
2616-9185
- Publication type
Article