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- Title
An AIDS Hotline: Analyses of Callers, Presenting Problems, and Social Factors.
- Authors
Wellman, Mary Chelea
- Abstract
The article analyzes calls received by an Acquired Immunodeficiency Syndrome (AIDS) hotline over an eight-month period. The AIDS Project Worcester (APW) hotline was staffed by over 30 volunteers who worked 4-hour shifts to operate the hotline for 12 hours a day, 6 days a week. Each volunteer kept a tally sheet and recorded information as each call was answered. The tally sheet included information regarding the age, gender, marital status, sexual orientation, risk behavior, and health status of the caller, as well as 13 types of presenting problems of each caller. In the first 8 months of operation, 378 calls were logged by the hotline volunteers. It was observed that men call the hotline significantly more frequently than women and adolescents and young adults. Callers had more concerns about transmission of Human Immuno-deficiency Virus (HIV) and safer sex information. Adolescents and young adults called significantly more frequently than adults over age 30 about both safer sex information and HIV testing.
- Subjects
HOTLINES (Counseling); AIDS prevention; SAFE sex; TEENAGERS; YOUNG men; WOMEN
- Publication
Journal of Applied Social Psychology, 1993, Vol 23, Issue 14, p1111
- ISSN
0021-9029
- Publication type
Article
- DOI
10.1111/j.1559-1816.1993.tb01024.x