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- Title
Factors Impacting Retention of Aged Care Workers: A Systematic Review.
- Authors
Thwaites, Claire; McKercher, Jonathan P.; Fetherstonhaugh, Deirdre; Blackberry, Irene; Gilmartin-Thomas, Julia F-M.; Taylor, Nicholas F.; Bourke, Sharon L.; Fowler-Davis, Sally; Hammond, Susan; Morris, Meg E.
- Abstract
Retention of care support workers in residential aged care facilities and home-based, domiciliary aged care is a global challenge, with rapid turnover, low job satisfaction, and poorly defined career pathways. A mixed-methods systematic review of the workforce literature was conducted to understand the factors that attract and retain care staff across the aged care workforce. The search yielded 49 studies. Three studies tested education and training interventions with the aim of boosting workforce retention and the remaining 46 studies explored opinions and experiences of care workers in 20 quantitative, four mixed-methods and 22 qualitative studies. A range of factors impacted retention of aged care staff. Two broad themes emerged from the analysis: individual and organisational factors facilitating retention. Individual factors related to personal satisfaction with the role, positive relationships with other staff, families, and residents, and a cooperative workplace culture. Organisational factors included opportunities for on-the-job training and career development, appropriate wages, policies to prevent workplace injuries, and job stability. Understaffing was often cited as a factor associated with turnover, together with heavy workloads, stress, and low job satisfaction. With global concerns about the safety and quality of aged care services, this study presents the data associated with best practice for retaining aged care workers.
- Subjects
HEALTH facility employees; OCCUPATIONAL roles; MEDICAL quality control; PSYCHOLOGY information storage &; retrieval systems; CINAHL database; PSYCHOLOGICAL burnout; VOCATIONAL guidance; INDUSTRIAL safety; NOMADS; RESPITE care; MEDICAL information storage &; retrieval systems; EMPLOYEE attitudes; SYSTEMATIC reviews; JOB stress; HOME care services; LABOR turnover; RESIDENTIAL care; PSYCHOSOCIAL factors; JOB satisfaction; EMPLOYEES' workload; EMPLOYMENT; DESCRIPTIVE statistics; THEMATIC analysis; MEDLINE; DATA analysis software; ELDER care; ALLIED health personnel; EMPLOYEE retention; CORPORATE culture; PERSONNEL management; GREY literature
- Publication
Healthcare (2227-9032), 2023, Vol 11, Issue 23, p3008
- ISSN
2227-9032
- Publication type
Article
- DOI
10.3390/healthcare11233008