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- Title
Results Matter: Unlocking Value through Avaya's Business Transformation.
- Authors
Reinstein, Doug
- Abstract
We live in a binary world where results matter. Effort and quality are not the only issues, but whether the business needle has moved in such areas as decreasing costs, increasing revenue, opening new markets or building new business capability. This paper outlines the critical success factors and lessons learned from implementing Avaya's Business Transformation program over the last few years and the Change Management leading practices now used to ensure its on-going success.
- Subjects
AVAYA Inc.; CHANGE management; BUSINESS planning; ORGANIZATIONAL change; COST effectiveness; ORGANIZATIONAL growth; FINANCIAL performance; MANAGEMENT; CORPORATE growth
- Publication
Organization Development Journal, 2007, Vol 25, Issue 4, pP55
- ISSN
0889-6402
- Publication type
Article