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- Title
Balancing Ties: Boundary Spanning and Influence in the Organization's Extended Network of Communication.
- Authors
Manev, Ivan M.; Stevenson, William B.
- Abstract
In this study of the business communication that connects an organization with others in its environment, we link boundary spanning with network theory and propose the concept of an extended network of communication. This extended network is the structure of business communication which flows in work-related ties that organization members maintain both within the organization and across its boundary. We study the relationship between boundary-spanning communication and individual influence in a network with 108 organizational members. We find that boundary spanning correlates with influence, regardless of hierarchical level. There is also a curvilinear relationship between boundary-spanning communication and individual influence. Thus, managers need to balance their communication within and across the organizational boundary.
- Subjects
ORGANIZATIONAL communication; BUSINESS communication; SOCIAL network theory; SPAN of control; COMMUNICATION in management; INFLUENCE; INTERORGANIZATIONAL relations; INDUSTRIAL management &; psychology; ORGANIZATIONAL socialization; INDUSTRIAL relations; MANAGEMENT
- Publication
Journal of Business Communication, 2001, Vol 38, Issue 2, p183
- ISSN
0021-9436
- Publication type
Article
- DOI
10.1177/002194360103800203