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- Title
The Impact of Hotel Size and Service Type on Employee Job Satisfaction.
- Authors
Mount, Daniel J.; Frye, William D.
- Abstract
There has been no research on the impact of hotel size and service type on employee satisfaction. Yet the distinction between service types (limited service and full service) has become commonplace and the dynamics and organization of these hotels are decidedly different. This study finds that differences are evident in certain aspects of employee satisfaction based on size and service type.
- Subjects
EMPLOYEE attitudes; HOTEL employees; JOB satisfaction; HOSPITALITY industry; SERVICE industries; HOTELKEEPERS; HOTEL personnel management; EMPLOYEE morale; HOTEL management
- Publication
FIU Hospitality Review, 2006, Vol 24, Issue 1, p60
- ISSN
0739-7011
- Publication type
Article