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- Title
Acolhimento com classificação de risco na urgência pediátrica: percepção profissional - usuário.
- Authors
Bezerra Modesto, Luzineide de Jesus; Magalhães Aguiar, Maria; Santana Lima, Nayara da Cruz; Freire Abud, Ana Cristina; Conceição Gonçalves, Leila Luiza
- Abstract
The objective of this study is to know the perception of health professionals and users on User Embracement with Risk Assessment in the pediatric urgency. It is a descriptive study, qualitative approach, performed with 10 professionals and 3 users, through semi-structured, recorded and transcribed interviews. Professionals highlighted ease of service access to the population and qualified multidisciplinary team, also referred to overcrowding, lack of human resources, materials and lack of pediatric protocol. Users claimed delayed care, deficiency of human resources and lack of welcome to the companions. Both claimed lack of communication. It is concluded that professionals and users perceived advantages and disadvantages in receiving risk and raise the need for standardization, integrality and humanization of child and family care.
- Publication
Saúde Coletiva, 2018, p970
- ISSN
1806-3365
- Publication type
Article