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- Title
THE YEAR 2023 IN THIRTEEN LEADING JOURNALS: A BIBLIOGRAPHY OF RESEARCH IN THE AREA OF CONUSMER SATISFACTION, DISSATISFACTION AND COMPLAINING BEHAVIOR.
- Authors
Stevens, Charles D.
- Abstract
A detailed search was conducted to create a bibliography of articles that should prove useful to researchers that are conducting research in areas related to the mission of the Journal of Consumer Satisfaction, Dissatisfaction, and Complaining Behavior (JCS/D&CB). The abstracts of articles published during 2023 in thirteen leading marketing-related journals were searched for a list of key terms related to the mission of the JCS/D&CB. This effort resulted in a bibliography of 162 entries.
- Subjects
CUSTOMER satisfaction; MARKETING; BIBLIOGRAPHY; PERIODICAL publishing; CONSUMER research
- Publication
Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, 2024, Vol 37, Issue 1, p84
- ISBN
9781609074084
- ISSN
0899-8620
- Publication type
Article