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- Title
ROLE OF LOGISTICS SERVICES FOR IMPROVING SOCIAL POLICIES.
- Authors
Banabakova, Vanya
- Abstract
The purpose of the article is a scientifically applied analysis of the characteristics of social logistics and its areas of application and study of the role of logistics and logistics services for the development of social policies. In developing the article and to achieve the research goal, scientific approaches and methods have been used, such as: structural approach; process approach; systematic approach; literature review; historical analysis; critical analysis; comparative analysis; induction and deduction; analysis and synthesis; observation; survey; SWOT - analysis and others. The article analyzes the possibilities for using logistics services in the development of European social policies. The main directions in the vision and actions of the European Union for social policy are outlined. A definition of social logistics is given, the areas of application of social logistics and its role in the development of social policy are highlighted. According to the author, social logistics is a multidimensional concept that involves the application of a logistic concept based on the integration and optimization of material and human flows and associated information flows, through logistical tools, to the provision of public spheres and activities directly or indirectly related to people's health, their quality of life and their safety and security. The most important condition for the development of social logistics, however, is the awareness of its focus on the needs of society. The exact execution of the seven basic tasks of logistics, namely the delivery of the right product, at the right time, in the right place, in the right quantity and quality, at the right price (from the consumer's point of view) and to the right consumers, is obligatory, but social logistics the needs of society and improving its quality of life are fundamental. Social logistics is validated on the basis of the expediency of applying the logistics approach in the public sphere. The application of logistical principles in the public sphere is mainly in the following areas: crisis management, mainly in the provision of humanitarian aid; healthcare logistics services; optimization of logistics in the field of managing a large mass of people, mainly in managing their events at public events, in organizing public elections and others. The article also examines the relationship between social logistics and security. A comparative and critical analysis of the scientific and applied formulations of the concept of corporate social responsibility has been made and the relationship between socially oriented business logistics and this concept has been studied. The main directions of the European policy for social responsibility of logistics and multimodal transport are outlined. A SWOT analysis of the social practices applied by the providers of logistics services in the country and the benefits for them has been developed.
- Subjects
SOCIAL policy; LITERATURE reviews; COMPARATIVE studies; EUROPEAN Union; QUALITY of life; CONSUMERS
- Publication
Knowledge: International Journal, 2020, Vol 41, Issue 1, p55
- ISSN
2545-4439
- Publication type
Article