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- Title
Getting clients to comply.
- Authors
Clark, Kathryn
- Abstract
The article offers information on the Society of Practicing Veterinary Surgeons (SPVS) Congress held in Windermere, England on May 20-23, 2010. The importance of client compliance was stressed as it could impact the clinical and financial success of veterinary practices. On the second day, the technique of motivational interviewing was explored and how it might be applied in practices. Delegates were given the chance to practice some of the techniques.
- Subjects
ENGLAND; CONFERENCES &; conventions; VETERINARIANS; VETERINARY medicine; LEGAL compliance; MOTIVATIONAL interviewing
- Publication
Veterinary Record: Journal of the British Veterinary Association, 2010, Vol 166, Issue 26, p805
- ISSN
0042-4900
- Publication type
Proceeding
- DOI
10.1136/vr.166.26.805