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- Title
HERZBERG'S DUAL-FACTOR THEORY OF JOB SATISFACTION AND MOTIVATION: A REVIEW OF THE EVIDENCE AND A CRITICISM.
- Authors
House, Robert J.; Wigdor, Lawrence A.
- Abstract
In 1959, Herzberg, Mausner and Snyderman reported research findings that suggested that man has two sets of needs: his need as an animal to avoid pain, and his need as a human to grow psychologically. These findings led them to advance a "dual factor" theory of motivation. Since that time, the theory has caught the attention of both industrial managers and psychologists. Management training and work-motivation programs have been installed on the basis of the dual-factor theory. Psychologists have both advanced criticisms and conducted substantial research relevant to the dual-factor theory. The purpose of this paper is to review the theory, the criticisms, and the empiric investigations reported to date, in an effort to assess the validity of the theory.
- Subjects
JOB satisfaction; MOTIVATION (Psychology); EMPLOYEE attitudes; EMPLOYEE retention; QUALITY of work life; SELF-actualization (Psychology)
- Publication
Personnel Psychology, 1967, Vol 20, Issue 4, p369
- ISSN
0031-5826
- Publication type
Article
- DOI
10.1111/j.1744-6570.1967.tb02440.x