We found a match
Your institution may have access to this item. Find your institution then sign in to continue.
- Title
Drumul spre managementul calității globale -- GQM.
- Authors
Todoruţ, Amalia Venera
- Abstract
The paper I approaches some aspects related to a new concept, global quality management - GQM. In a global world characterized by transformations in the business environment, by crisis and external pressures, it is necessary for TQM to move to GQM, which permits a better adaptability to the global business environment. I have interpreted the GQM concept and I have realized a comparison between TQM and GQM analyzing the objectives, market, production, information systems and technology network. To be successful in a society based on knowledge, companies will need to implement new strategies and new tools to create simultaneously economic, social and environmental values. TQM philosophy must be rethought and recreated in the context of the new global transformation, to make the switch to GQM.
- Subjects
TOTAL quality management; INTERNATIONAL business enterprises; STRATEGIC planning; INFORMATION resources; INDUSTRIAL management
- Publication
Quality - Access to Success, 2010, Vol 11, Issue 5, p28
- ISSN
1582-2559
- Publication type
Article