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- Title
Knowledge Transfer from Retiring Employees in Public Sector in Oman: Challenges and Issues.
- Authors
Thumiki, Venkat Ram Raj; Magd, Hesham
- Abstract
Purpose: Main purpose of this research is to evaluate the attitude of retiring employees on transferring their knowledge to the existing employees and to identify challenges in implementation of knowledge transfer process in public sector organizations in Oman. Design/ Methodology/ Approach: Data collected using Snowball sampling technique from 76 retiring employees was analyzed, using multiple response set analysis, Chi-square and ANOVA along with post-hoc tests. Findings: Retiring employees exhibited positive attitude towards transferring their knowledge. Retiring employees opine that their knowledge can benefit the organization but are not fully prepared to transfer their knowledge. According to them, organizations need to develop resources for implementing knowledge transfer strategies. Research limitations/implications: The study focused only on the perspective of retiring employees and not the other category of employees. Response rate was low as the questionnaire was self-administered. Due to Snowball sampling technique, it can be assumed that the questionnaire was forwarded to representative sample. Practical implications: Retiring employees have job-related knowledge and expertise that could be tapped and disseminated not only among the existing employees but also to the new joiners. Public sector organizations need to have a standard process of knowledge transfer from the retiring employees. If implemented effectively, this practice can not only enhance the organizational performance but also reduce the cost of employee development. Originality/value: This research contributes to the field of knowledge management by identifying challenges to be addressed and strategies to be adopted for effective implementation of knowledge transfer from the retiring employees in the public sector in Oman.
- Subjects
OMAN; KNOWLEDGE transfer; PUBLIC sector; CIVIL service; CAREER development; EMPLOYEE transfers; EMPLOYEE attitudes
- Publication
Global Business & Management Research, 2021, Vol 13, Issue 3, p173
- ISSN
1947-5667
- Publication type
Article