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- Title
Resilience as a Moderator and Mediator of the Relationship between and Emotional Labor and Job Satisfaction among Nurses working in ICUs.
- Authors
Byeon Mi Lim; Lee Yun Mi; Park Hyo jin
- Abstract
Purpose : The purpose of this study was to identify the moderating and mediating effects of resilience in the relationship between emotional labor and job satisfaction among nurses working in intensive care units (ICUs). Method : The participants were 144 ICU nurses from three university hospitals. Data were collected using structured questionnaires and analyzed by t-test, ANOVA, Scheffé test, Pearson correlation coefficients, and multiple regression analysis, using SPSS 25.0. The mediating effect of resilience in the relationship between emotional labor and job satisfaction was analyzed by multiple regression analysis according to Baron and Kenny's procedure. Results : Statistically significant negative correlations were found between emotional labor and resilience (r=-.21, p<.014) and between emotional labor and job satisfaction (r=-.34, p<.001). A significant positive correlation was found between resilience and job satisfaction (r=.31 p<.001). A partial mediating effect by resilience was found between emotional labor and job satisfaction (Z=-2.11, p= .034), but no moderating effect was found. Conclusion : To improve the job satisfaction of ICU nurses, evaluation of their emotional labor, resilience, and interventions are necessary to alleviate emotional labor and improve resilience.
- Subjects
WORK &; psychology; ACADEMIC medical centers; ANALYSIS of variance; STATISTICAL correlation; EMOTIONS; INTENSIVE care units; JOB satisfaction; PSYCHOLOGY of nurses; PSYCHOLOGICAL resilience; STATISTICS; T-test (Statistics); DATA analysis; MULTIPLE regression analysis; DATA analysis software
- Publication
Journal of Korean Critical Care Nursing, 2019, Vol 12, Issue 3, p24
- ISSN
2005-212X
- Publication type
Article
- DOI
10.34250/jkccn.2019.12.3.24