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- Title
Patient Experience Factors and Health-Related Quality of Life in Hospitalized Individuals.
- Authors
Alaloul, Fawwaz; Myers, John; Masterson, Katlin M.; DiCicco, Joey; Collins, Michelle Perry; Hogan, Felicia; Roesler, Luke; Logsdon, M. Cynthia
- Abstract
PURPOSE: To identify a relationship between patient satisfaction with the hospital experience and healthrelated quality of life (HRQOL), as well as determine predictors of each variable. PARTICIPANTS & SETTING: 50 patients with cancer in two adult oncology units in an academic health sciences center. METHODOLOGIC APPROACH: A descriptive, crosssectional design was used. Patient satisfaction was measured by the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) and HRQOL was assessed using the Quality of Life Patient/Cancer Survivor (QOL-CS) version. FINDINGS: Patients who were single, diagnosed for 6-10 years, and diagnosed for 11 years or longer had significantly lower patient satisfaction scores. Patients with public insurance, diagnosed for 6-10 years, and diagnosed for 11 years or longer had lower QOL-CS scores. Physical and social well-being scores were associated with higher HCAHPS scores. There was a positive relationship between patient satisfaction and physical and social functioning. Patient demographics were related to patient satisfaction and HRQOL. IMPLICATIONS FOR NURSING: Nurses should have measurable goals to provide high-quality care to patients with cancer, including satisfaction during hospitalization and promotion of HRQOL.
- Subjects
UNITED States; PATIENT experience; HOSPITAL care; CANCER patient psychology; STATISTICAL correlation; HEALTH insurance; RESEARCH methodology; MEDICAL quality control; PATIENT-professional relations; PATIENT satisfaction; QUALITY of life; QUESTIONNAIRES; RESEARCH; RESEARCH funding; STATISTICS; SURVEYS; SOCIAL support; WELL-being; CROSS-sectional method; PATIENTS' attitudes; PSYCHOLOGY
- Publication
Oncology Nursing Forum, 2019, Vol 46, Issue 2, p238
- ISSN
0190-535X
- Publication type
Article
- DOI
10.1188/19.ONF.238-247