We found a match
Your institution may have access to this item. Find your institution then sign in to continue.
- Title
Using Employee Empowerment to Encourage Innovative Behavior in the Public Sector.
- Authors
Fernandez, Sergio; Moldogaziev, Tima
- Abstract
Employee empowerment programs have been widely adopted in the public sector as a way to improve organizational performance. Empowered employees improve performance largely by finding innovative ways of correcting errors in service delivery and redesigning work processes. Failure to encourage innovation can seriously undermine the effectiveness of empowerment programs. Based on Bowen and Lawler's conceptualization of employee empowerment as a multifaceted management approach, this study explores how different empowerment practices can be used to encourage US federal government employees to seek out new and better ways of doing things. The empirical results show that while employee empowerment as an overall approach can increase encouragement to innovate, empowerment practices have divergent effects, and some may even discourage innovation.
- Subjects
EMPLOYEE empowerment; PUBLIC sector; ORGANIZATIONAL performance; INNOVATION adoption; CREATIVE ability in business
- Publication
Journal of Public Administration Research & Theory, 2013, Vol 23, Issue 1, p155
- ISSN
1053-1858
- Publication type
Article
- DOI
10.1093/jopart/mus008