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- Title
Neue Streitbeilegungsregeln für digitale Dienste.
- Abstract
The EU has issued a regulation on digital services, which also includes innovative provisions for conflict resolution. Providers of mediation services must establish an internal complaint management system, and users can contact a certified out-of-court dispute resolution body. The regulation will come into effect on February 17, 2024. The EU's Justice Scoreboard 2023 shows that the German judiciary is relatively well-positioned compared to other European countries, while the average duration of legal proceedings is increasing in other countries. Germany promotes the use of ADR methods and plans to reform arbitration law to further strengthen its legal jurisdiction.
- Publication
Zeitschrift für Konfliktmanagement, 2023, Vol 26, Issue 4, p144
- ISSN
1439-2127
- Publication type
Article
- DOI
10.9785/zkm-2023-260415