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- Title
THE PROSPECT OF AI USING IN SHAPING THE EMPLOYEES’ WELL-BEING.
- Authors
NIEDBAŁ, Rafał; PYTEL-KOPCZYŃSKA, Marzena
- Abstract
Purpose: The purpose of this paper is to test the role which AI tools may play in the promotion and maintaining the employees’ well-being, examining both theoretical foundations and practical applications. Design/methodology/approach: The paper is an attempt to indentify, analyse and check the prospect of using AI tools to optimise the working environment conditions in order to minimise the occupational risk connected with negative aspects (e.g. Job Stress, Anxiety, Depression). The paper analyses the accessible source materials (scientific publications, research reports, legal acts) referring to the issue of using AI in the area of employees’ well-being. The data from the secondary empirical research was used in the research. Findings: It turns out from the discussion presented in the paper that the main determinants of the well-being are “Job Satisfactin” and “Job Security”. From the employer’s point of view, “Job Security” is the most significant determinant of the wellbeing. Whereas, “Job Satisfaction” is the most expected action shaping the level of well-being from the worker’s point of view. At the same time, “Job Stress” and “Overall Health” are the lest significant determinants of the well-being both for employers and workers. The performed identification and analysis of the Internet platforms with the built-in AI tools available in the market may support HR departments in the companies in drawing up effective strategies aimed to improve the working environment conditions, increase the workers’ engagement and decrease the risk of occupational burnout. Originality/value: The paper contributes to the scientific discourse referring to the possibilities of using AI technologies in the area of shaping employees’ well-being. Numerous examples of AI tools available at the market show how the AI technologies may be used effectively to support the employees’ well-being, raising the employees’ professional life quality and contributing to the better performance of an organisation. The issues presented in the paper will give the possibility to create recommendation for HR specialists, how to integrate AI tools with the human resources management effectively in order to support the employee’s well-being. The paper is original due to its multi-aspect approach to the scientific issue – considering both the employer’s and employee’s point of view.
- Subjects
PERSONNEL management; EMPLOYEE well-being; PSYCHOLOGICAL burnout; ARTIFICIAL intelligence; HUMAN resources departments; JOB stress
- Publication
Scientific Papers of Silesian University of Technology. Organization & Management / Zeszyty Naukowe Politechniki Slaskiej. Seria Organizacji i Zarzadzanie, 2024, Issue 196, p345
- ISSN
1641-3466
- Publication type
Article
- DOI
10.29119/1641-3466.2024.196.23