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- Title
ETHICAL, LEGAL AND SOCIAL RESPONSIBILITY IN TOURISM BUSINESS.
- Authors
MISHRA, SUBODH KUMAR
- Abstract
Benefits and importance of tourism is loud and clear. However, despite its positive socio-economic benefits, it is not free from negative impacts. Cut-throat competition, high seasonality and volatility of the global tourism environment makes tourist companies not always capable to conduct their business operations in ethical and socially responsible manner. Because of its potential to cause negative environmental and social impacts, of late the tourism industry has experienced increased external pressures and has been challenged to respond to the rising problems promptly, ethically and responsibly. Ethical practices and corporate social responsibility standards have been originally established by the private business organizations to act in response to escalated societal pressure. In the tourism industry the use of codes of conduct and other 'attributes' of ethical and socially responsible practices has not been prevalent since the issues of ethics and corporate social responsibility have initially had a 'low priority' status and have been limited to the discussion form. Some of the explanations for this low priority status can be attributed to the lack of generally accepted global principles and criteria, controversy on ethical and social responsible conceptual and operating framework, multifaceted character of tourism industry, and deficiency of assessment methods of the ethical and social responsible performance of tourist organizations.
- Subjects
INDIA; TOURISM -- Moral &; ethical aspects; TOURISM; INTERNATIONAL tourism; SOCIAL responsibility of business; CODES of ethics
- Publication
CLEAR International Journal of Research in Commerce & Management, 2013, Vol 4, Issue 7, p16
- ISSN
2249-4561
- Publication type
Article