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- Title
Lessons from Long-Term Care Facilities without COVID-19 Outbreaks.
- Authors
LAVOIE-TREMBLAY, MÉLANIE; CYR, GUYLAINE; AUBÉ, THALIA; LAVIGNE, GENEVIÈVE
- Abstract
Background: The COVID-19 crisis in long-term care (LTC) homes was devastating for residents and front-line workers. Recent reports have detailed what went wrong in LTC facilities, including equipment shortages, lack of preparedness, underestimation of COVID-19's virulence and bans on caregiver visits. Less is known about what went well in some facilities. Purpose: To describe nurses' and other staff members' experiences and lessons learned in two LTC facilities in Quebec that reported no COVID-19 outbreaks during the first wave of the pandemic. Methods: A case study design guided by appreciative inquiry was conducted, in which a case was defined as a LTC facility without COVID-19 outbreaks; two cases were included. Twenty-three healthcare team members from the two sites were recruited and interviewed between October and November, 2020. Results: Several common themes were identified: being informed and respecting outbreak protocols; the presence of key outbreak protocols, which allowed for stable teams; a clear action plan; and access to materials and resources. Key management themes included team support and reward, ongoing communication and providing compassionate care to residents. Conclusion: This study highlights several lessons learned that have the potential to strengthen the LTC health system.
- Subjects
CANADA; RESEARCH methodology; INTERVIEWING; NURSING care facilities; COMPASSION; COMMUNICATION; DESCRIPTIVE statistics; STATISTICAL sampling; THEMATIC analysis; LONG-term health care; COVID-19 pandemic
- Publication
Healthcare Policy, 2022, Vol 17, p40
- ISSN
1715-6572
- Publication type
Article
- DOI
10.12927/hcpol.2022.26855