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- Title
Steps to engaging the plant customer: What I learned from implementing a lubrication standard at GM plants.
- Authors
Smolenski, Don
- Abstract
The author offers tips on how to engage plant customers about a lubrication standard. He cites his experience in working as an engine oil employee at General Motors Co. plants whose responsibility primarily focused on ensuring that good lubricants are being used in the operation. The author asserts the importance of gaining support from the workers of the plant and treating each of them with respect and absolute honesty to ensure of their cooperation.
- Subjects
LUBRICATION &; lubricants; TRIBOLOGY; LUBRICATING oils; AUTOMOBILE factories; AUTOMOBILE industry
- Publication
Tribology & Lubrication Technology, 2019, Vol 75, Issue 2, p64
- ISSN
1545-858X
- Publication type
Article